Maintenance & Support Services
Enterprise Service Management offerings:
Maintenance & Support Services
Maintenance and support services offers steady state support and ongoing maintenance for off the shelf tools, custom applications.
Business Challenges
Skill related issues
Resource management
Not meeting SLA's
Increase product backlog
Product upgrades
Solution Overview
Our service support methodology capitalizes on the wide knowledge base that Cybatics has acquired over a period of time while providing services for numerous clients.
Our service includes:
Product support and application maintenance covering corrective maintenance, bug fixes, product support with committed SLA’s Product enhancements which cover enhancing existing functionality / adding new functionality, etc…